Condition of the sale

1. GENERAL CONDITIONS OF PURCHASE OF PRODUCTS OFFERED ON THE WEBSITE WWW.TEASOUL.STORE

These General Conditions govern the relationship between Tea Soul di Anada Srl, Via S. Alessandro 8, 21040 Castronno (VA) – (P.IVA 03853000127) and the Customer, with regard to the purchase of products identified and described in the offers as they appear on the website www.www.teasoul.store. These General Conditions may be subject to changes made necessary by subsequent provisions of laws and regulations. This contract shall be governed by Italian law.
In the case of a consumer user, the Court of residence or domicile of the consumer, if located in Italy, shall have jurisdiction.

You may use the European Union’s alternative out-of-court procedure accessible at the link https://ec.europa.eu/consumers/odr

2. SITE REGISTRATION AND PROCESSING OF PERSONAL DATA

For security reasons, registration to the site is mandatory for the Customer who intends to make the purchase of the products offered in the Tea Soul offer. He is required to proceed to the registration of his personal data and to provide his e-mail address, as better specified within the site. Pursuant to and for the purposes of art. 13 of Legislative Decree No. 196 of June 30, 2003, concerning the protection of personal data, the same will be collected and processed by Tea Soul also through the inclusion in databases and processing by means of computerized procedures, in execution of the obligations provided by law, for the exclusive purposes related to the execution of the contract as well as the fulfillment of obligations and the protection of rights arising from the same. In this regard it should be noted that: the owner of the processing of personal data is Anada Srl the provision of such data is necessary for the execution of the contract, so that any refusal or revocation of authorization will not allow the continuation; the natural person to whom the personal data acquired refers has the right to exercise, with regard to the existence and processing of the same, the rights provided for in Articles. 7 et seq. of Legislative Decree no. 196 of June 30, 2003, in the manner provided by the relevant provisions. In relation to the data provided for the finalization of the purchase contract with Tea Soul, the Customer declares that he/she consents to the processing of data in the terms described above. Tea Soul undertakes not to transfer the data collected for the purpose of information and commercial promotion of products of third-party companies, in accordance with the provisions of current legislation.

3. PURCHASE OF PRODUCTS AND METHOD OF PAYMENT

Following the operation referred to in Article 2 above, the Customer can make their purchases by entering the products of their interest in the “electronic cart”, choosing the payment method and indicating the data for shipping and billing. The payment methods provided are as follows: Credit card PayPal Bank transfer Cash on delivery (valid only for shipments to Italy) Cash on delivery Payment is made in cash on delivery of the package. Checks are not accepted. In addition to shipping charges (due only if the order amount is less than €55) you will have to pay a contribution of €5.50 for orders whose amount at checkout is between €0 and €55.

Please hand the money directly to the delivery man and prepare the amount due to facilitate payment and avoid change problems.

4. ACCEPTANCE AND CONFIRMATION OF THE ORDER

At the end of the purchase procedure, Tea Soul will send to the Customer’s e-mail address a summary of the completed purchase, complete with billing data, the total cost of the product and, where possible, the product’s shipping data. Tea Soul reserves the right to reject the purchase proposal (order), in addition to the cases provided for in the previous art. 3, also in the following cases: provision of unreal personal data; previous default for any reason against Tea Soul; registration of the Customer in the list of protests and subject to insolvency proceedings; lack of immediate availability of the goods – for any reason – in the warehouses; any other case incompatible with the economic interests and corporate policies of Tea Soul.

5. ISSUANCE OF INVOICES

Against each purchase made by the Customer, Tea Soul will issue an invoice. The Customer is required to indicate, among the requested data, the Company Name and VAT number or Tax Code. The Customer is also required to keep the invoice for the exercise of rights provided by law or by this contract.

6. DELIVERY OF PURCHASED PRODUCTS

Tea Soul provides, upon verification of payment, the fulfillment of orders for products from Monday to Friday, from 8.30 am to 5.30 pm. Consequently, Tea Soul undertakes to deliver the products ordered by the Customer by Express Courier, to the address indicated by the same during the registration of the order data, within 2-4 working days after payment. Delivery to post office boxes is not expected. Any delays in delivery cannot be attributed to Tea Soul, understanding that the contract is perfected with the delivery of the goods to the Express Courier. Tea Soul undertakes, however, to collect any reports of non-delivery or delayed delivery of products and, if necessary, to take appropriate action against those responsible for the damage suffered.

7. SHIPPING CHARGES

Shipping to Italy is set at 5.50€ for purchases up to 55 Euro. Above 55 Euro purchases, shipping is free. Shipping costs to the rest of Europe start from a minimum of 8 Euro to a maximum of 67 Euro (depending on the European country of destination) for purchases up to 100 Euro. For orders over 100 Euro, shipping is free. For more information on shipping costs, visit the Shipping section.